What’s in this post
Hello 👋🏽 I'm Tiffany Chang. If we haven't met, I joined PCS almost two years ago. You might know me as the person to call when your TeamPCS schedule isn't loading. For the OGs, you'll remember me as the kid running around the office scanning papers or having way too much fun driving the golf cart on Sand Island. If we haven't met yet, I look forward to meeting you and learning more about you soon.
I'm excited and grateful to return to PCS and work with such a world-class team. Now that I've grown up and formally joined the company, I thought it would be good to reintroduce myself and share some hopes I have for PCS.
School
In 2019, I graduated magna cum laude from the University of Pennsylvania with degrees in statistics and operations from the Wharton School of Business, and data science and computer science from the College of Engineering. Here are some of my favorite experiences 👇🏽
Competing academically: I was selected to compete on our university’s consulting case team, which competed globally against other country’s top business schools on business strategy problems.
We competed against Asia and Europe’s top universities in Singapore on strategies for modernizing digital banking for the Bank of China.
Amazon asked us to research the viability for moving their HQ2 to Philly. Ultimately, they went to Virginia – guess they weren’t convinced 🤷🏽♀️
Teaching: I taught three courses in our Operations and Information Decisions (OID) department under Professor Hitt and Tambe. I enjoy teaching if you are interested in learning anything mentioned below, let me know!
On the weekends, I taught one elective on software design with two of my friends.
My side hustle: While in school, I worked as a freelance consultant helping startups like Halo Cars (now Lyft Media), Clove, and Knoetic get off the ground. I also founded Penn Labs, a non-profit software organization that builds and maintains our university's core software systems. The organization has grown, and today about a hundred students across the university develop products to improve student life.
One of the products I built is like a Yelp for classes and professors, it still regularly serves over 20,000 students in their course selection process every semester.
Early career in Silicon Valley
After graduating college, I was offered a role in Atlassian's APM program (with a <1% acceptance rate) to start my career as a Product Manager, with fast tracks to leadership in Silicon Valley tech.
I managed three teams of 10–15 engineers each, developing new product and company-level offerings, features, and pricing strategies. During this time, Atlassian was migrating their technical headquarters to the US and building their core tech leadership in the Bay Area. In my first three years, I trained directly under former executives from Microsoft, Salesforce, and LinkedIn, and was coached by professors at Stanford’s Graduate School of Business. I was incredibly fortunate and forever grateful to have joined during the company's inflection point.
Fun Fact: Atlassian is Australian 🇦🇺 so we regularly went to Sydney for work